Suru Fest - Event Pass

Cancellation Policy

• 50 % refund if notified via phone, Mail 5 days prior to the Date of Travel.
• No refund if the cancellation is requested is less than 5 days of day of travel.
• No show, no refund.
• Booking cannot be transferred to another date against cancellation.
• In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases the our service partner will try his best to provide an alternate feasible activity.
• For all the above choices, you can transfer your tickets to your friends. We would be more than happy to have them on board and you could save your hard earned money.
• The company reserves the right to cancel the trip due to unforeseen circumstances, in case of such cancellation your amount will be refunded back.

Refund Policy

• The applicable refund amount will be processed within 10 business days
• All applicable refunds will be done in traveller's togedr wallet.

COVID 19 additional measures

• Members travelling should practice social distancing.
• If the trek/trip gets cancelled due to any pandemic or government’s order, there would be no refund instead the plan will get postponed.
• Everyone travelling should have the ‘Arogya Setu App’ installed on their phones.

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